I very rarely leave reviews but this particular mat and service I received was among the best. I was looking for a thicker mat and this one fit the bill perfectly. It was cut to fit my new Ram 1500 6'-4″ bed and was spot on. Unfortunately when the mat showed up it had a rip in it. I contacted the manufacture and was extremely impressed with their customer service. They sent emails and made phone calls and did everything in a timely manner to take care of the issue and got me a new mat that was not ripped. The mat is about 1/2″ thick and covers the bed of the truck such that you cannot feel any of the truck bed ridges under it when kneeling on it. I like the quality of it and expect many years of use from it!